Troubleshooting & Support
Yes. You can call our support number 1300 760 646 or email us.
Yes. If new bugs cross into your home, the treated surfaces will eliminate them. However, collaboration with neighbours is crucial if the infestation is widespread, especially in multi-unit buildings.
There is no need to use other products to eliminate bed bugs.
Yes, we offer a guarantee that our treatment works when used correctly. Our DIY bed bug treatment system has been tested and proven effective when all steps are followed. If you are not satisfied with the results, we provide free expert advice to ensure you are using the treatment properly.
Our system is designed to provide long-term protection with just one application, making it a cost-effective and reliable solution for eliminating bed bugs.
Sarah says
Hi I have underbed storage bed with a pull up frame. Do I just put the powder on the floor as the frame has no legs, just planks along all sides? Also, how much do I need to do one room with a queen size bed? Thanks
Tony Abrahams says
Hi Sarah. If you dont have bed legs then you can dust the powder at the base of the bed. That will kill bed bugs in the room that try to get onto your bed. But it does take 7 days to kill them so you will still be bitten for a few weeks. I bottle is enough for a queen bed. Dont use the powder on your sleeping mattress because its a silica dust. You need a mattress cover. Regards BBB
JANICE MATHERS says
Can you tell me the crystalline content of diatomaceous earth used in Bed Bug Barrier?
Regards Jan Mathers
Tony Abrahams says
Hi Jan. The crystalline conent of our Diatomaceous Earth is under 4%. Remember to wear a mask. Regards Tony
Kristina says
What is the difference between the mattress cover for dust mites and the one for bed bugs? Do you need both if have allergies?
Tony Abrahams says
Hi Kristina,
Dust mite covers work for both dust mites and bed bugs because they are tightly woven to block tiny particles and pests. However, bed bug covers are specifically designed to trap and prevent bed bugs, so they don’t block allergens. If you have allergies, a dust mite cover is the better choice.
Regards,
BBB
Donald Z says
Hi how do I clean up the diatomaceous earth afterwards? I have carpet and have read that DE can damage vacuum cleaners.
Tony Abrahams says
Hi Donald. I have never heard that DE can damage vacuum cleaners. You only need a very light dusting of powder so that won’t affect a vacuum. Regards Tony
Su says
Can you put the bed bug killer powder inside the full mattress encasement? And if so, how long do I need to leave the fully encased mattress cover on for when it needs to be washed?
Bed Bug Barrier says
Hi Su. No you shouldn’t put powder inside the mattress cover. Keep the cover on for at least a year before removing it.
Laura says
How often should you wash the dust mite mattress encasement and the quilt and pillow dust mite covers?
Do you need to put a material mattress protector on top of mattress encasement or is it better to just use the mattress encasement?
Bed Bug Barrier says
Hi Laura. You should wash the covers every two weeks to stop the dust mite life cycle. You can use a mattress protector on top of the encasement but it’s not necessary. Regards Tony
Arthur Clark English says
Can electric blankets be used over the top of bed bug barrier mattress protectors?
Bed Bug Barrier says
Hi Arthur.
Yes you can use an electric blanket on top of our mattress covers.
Regards Bed Bug Barrier
Tony Abrahams says
Hi Arthur. Yes. Our mattress covers can be used over an electric blanket. Regards Tony
Natasha says
Hi, just wondering is your bed bug killer safe enough to be used on a baby’s cot?
Bed Bug Barrier says
Hi Natasha.
The Bed Bug Killer powder is safe to use on cots but it’s important to only place the dust in cracks and crevices where the bed bugs live.
Regards
Bed Bug Barrier Team
Zoe says
Hi there, do your bed bug mattress protectors work against fleas? Thanks, Zoe
Bed Bug Barrier says
Hi Zoe.
Our Bed Bug covers do not work against fleas. If you like a mattress cover that protects against fleas then you can buy our Dust Mite covers here https://www.bedbugbarrier.com.au/product/dust-mite-mattress-covers/
Regards
Bed Bug Barrier
Adrian says
Do the dust mite mattress covers protect against bed bugs?
Bed Bug Barrier says
Hi Adrian. Yes our Dust Mite covers protect against Bed Bugs, Dust Mites, Scabies, Carpet Beetles, Incontinence and Fleas